Turkcell
BlackBerry

With TurkcellBlackBerry your email is where you are!

TurkcellBlackBerry makes it easy for you to access, read and answer your e-mail whenever you want, wherever you are.

With the aid of “push technology” TurkcellBlackBerry (BIS - BlackBerry Internet Service) allows you to receive real-time email on your BlackBerry device. Thus:

  • You receive rapid, practical and secure email service.
  • You are not limited by time and place for information.
  • You have more time. Use it in the office, at home, anywhere, to make your life easier
  • You can use one device for telephone calls, SMS, WAP, Internet and scheduling needs.

TurkcellBlackBerry Models

BlackBerryAll models of the TurkcellBlackBerry are available at TurkcellExtra and at Turkcell Subscription and Corporate Solutions Centers
Click here for software for the above models pricing.

 

Monthly charge for BIS (BlackBerry Internet Service) personal postpaid line subscriıbers is as follows, including KDV and ÖIV taxes:

 
Unlimited 39 TL (includes unlimited use of domestic GPRS service)
Standart 19 TL (includes 2 MB use of domestic GPRS service)

*: Free for the first 2 MB and thereafter you will be charged 0.01 TL for each additional KB of domestic GPRS service.

Use of the Blackberry device for foreign GPRS calls is billed according to regular GPRS roaming rates.

TurkcellBlackBerry service is available for both postpaid line customers and Hazır Kart subscribers and corporate subscribers who utilize POP3 email services.

What is Turkcell BlackBerry(BIS - BlackBerry Internet Service)?

Turkcell BlackBerry (BIS) is a service which, together with the subscriber’s POP3 supported email allows messages to arrive automatically on your Blackberry device. This is made possible by “push technology”. The Turkcell BlackBerry (BIS) service allows your Blackberry to receive and send real-time email messages.


Can I use my current email address with Turkcell BlackBerry Service?

Turkcell BlackBerry service can only be used with email systems supported by POP3. Many email services are supported by Internet Service Providers and portals. For example TurkcellE-PostaAdresi, Superonline, Gmail, TurkNoktaNet, E-kolay, TTnet, Yahoo!*, Mynet* (* Provide POP3 service for a fee).


What does Turkcell BlackBerry have to do with TurkcellE-PostaAdresi?

If you wish, you may obtain an TurkcellE-PostaAdresi with an @turkcell.com extension and use this address as your Turkcell BlackBerry email address to receive and send real-time email messages. Addresses from other email providers supported by POP3 can also be utilized by Turkcell BlackBerry service, thanks to “push” technology.


Which BlackBerry devices can I use this service on?

BlackBerry 8800, BlackBerry 8100 Pearl, BlackBerry 8300 Curve, BlackBerry 8700, BlackBerry 7130, BlackBerry 7290, or BlackBerry 7100 models may be used. BlackBerry devices can be purchased at TurkcellExtra and Turkcell subscription Centers.


How much monthly GPRS use is included and what will I pay?

Using Turkcell BlackBerry device’s compressed GPRS format, the average monthly use is 2 MB.

If you choose the unlimited monthly rate, you will only pay a fixed fee for Blackberry service and will not be billed for any GPRS services.

Blackberry subscribers who choose the standard rate are entitled to 2 MB of GPRS service per month for no extra charge. For postpaid subscribers, GPRS use over 2 MB is billed at the rate of 0.01 TL for each additional KB. The rate for Hazır Kart subscribers is 1 unit for each 60KB plus 80 units per week.


What do Corporate Turkcell BlackBerry (BES) subscribers have to do to take advantage of Turkcell BlackBerry (BIS)?

All Turkcell BlackBerry (BES) subscribers may become Turkcell BlackBerry (BIS) subscribers for no extra cost. To activate your Turkcell BlackBerry (BIS) subscription, go to www.turkcell.blackberry.com to create a username and password. With your new username and password, you can set up and access your POP3 email address system.


Can I reach my agenda and contact list on Turkcell BlackBerry?

Download the information from your agenda and contact list, using the Blackberry Desktop Manager program.This program can be downloaded by using the CD that comes with your Blackberry device. To synchronize the functions, you will only need to connect the device to the computer by cable.


How much does Turkcell BlackBerry Internet Service (BIS) cost?

The price of the service is the same for personal and corporate subscribers. Standard and unlimited monthly rate packages are offered.

For subscribers with postpaid lines, the unlimited rate is 39 TL per month, which includes KDV and ÖİV.

For subscribers with postpaid lines, the standard rate is 19 TL per month, which includes KDV and ÖİV. This subscription allows 2MB of data for no extra charge. An additional charge of 0.01 TL/KB will be added for data that exceeds 2MB.

Hazır Kart subscribers are charged a flat rate of 80 units per week. Apart from this, for all domestic GPRS service, there is an additional rate of 1 unit per 60 KB.


Who may use Turkcell BlackBerry? Can I get Corporate Turkcell BlackBerry service? Can Hazır Kart subcriıbers use this service?

Turkcell BlackBerry service is available for both postpaid and Hazır Kart subscribers.


Can I be a Turkcell BlackBerry subscriber without owning a BlackBerry device?

To use this service a Blackberry device is necessary. However, there are manufacturers whose models support this technology that can be found. Models other than Blackberry, even though they are able to perform the same functions, sometimes have problems that Turkcell cannot give support for. (If you wish to learn more about devices that are similar to the Blackberry you may find them by accessing a web page called “Blackberry Connect”.)


How many email addresses can I use with Turkcell BlackBerry?

10 email addresses from email providers supported by POP3 can be accessed by providing email address information on the web and managing them with your Blackberry device.


Turkcell BlackBerry creates a long @turkcell.blackberry.com email address; do I have to use this address?

When you become a subscriber to Turkcell BlackBerry an extension, @turkcell.blackberry.com, is created and added to your email address, You may use this address or use your own address which can be entered into your POP3 address system.


Do I need POP3 supported email service to get Turkcell BlackBerry services?

While Turkcell BlackBerry (BIS), only works with email service supported by POP3, Turkcell BlackBerryTurkcellBlackBerry (BES - BlackBerry Corporate Service) Microsoft Exchange, IBM Lotus Domino and Novell Groupwise all work with corporate email systems.


How is Turkcell BlackBerry service different than the email service on my mobile telephone?

TurkcellBlackBerry allows your email to be seen immediately when it reaches the device, while emails arriving on your telephone can only be viewed when you check for messages.Because of “Push email” technology, the Blackberry alerts you at once that you have an email message.

Besides this, TurkcellBlackBerry service works with an easy-to-use Internet interface that requires a password, giving you the extra advantage of security.


What is Corporate Turkcell BlackBerryTurkcellBlackBerry (BlackBerry Enterprise - BES) service?

The structure of email providers (Microsoft Exchange, Novell GroupWise, and Lotus Domino) is an accommodating solution offered to companies. This service uses the internet and is used by corporate customers, company’s employees for business and personal messages, but mainly for scheduling and contact information. These functions can also be performed by the Blackberry device.


How can I benefit from this service? How can I subscribe?

To benefit from the service you must own or have access to a BlackBerry 8800, BlackBerry 8100 Pearl, BlackBerry 8300 Curve, BlackBerry 8700, BlackBerry 7130, BlackBerry 7290, or a BlackBerry 7100 model terminal: Personal subscribers may contact 4440532 - 4440535 Turkcell Online Services Center or visit a TurkcellExtra to apply for TurkcellBlackBerry (BIS) services. You may also subscribe by going to www.turkcell.blackberry.com and creating a username and password. Then, using the new username and password, all you need to do is set up your POP3 supported email system.

Corporate customers must subscribe at the Corporate Service Center by having an authorized company representative fill (BIS) service application form, providing a proof of signing authority and a photocopy of the authorized representative’s identity card

After the subscription is complete you need only go to the www.turkcell.blackberry.com website and create a username and password. Then, using the new username and password, all you need to do is set up your POP3 supported email system.

When the service has been set up, your email can begin to arrivebe used on your Blackberry device.


Can I access my company’s business email with this service?

TurkcellBlackBerry (BIS) services are only available for email providers such as TurkcellE-PostaAdresi, Gmail and Superonline which are supported by POP3. If your corporate email service is supported by POP3 you will be able to access your company’s business email. Corporate email systems not supported by POP3 can benefit from the use of TurkcellBlackBerry (BES) services.


I don’t have an email address/POP3 supported email address. What shall I do?

When you become a Turkcell BlackBerryTurkcellBlackBerry subscriber, the system automatically produces an email address for you, having the extension@turkcell.blackberry.com.You may use this address or create a different one with the extension@turkcell.com so you can begin receiving email services.


What can I do with TurkcellBlackBerry?

The Blackberry device displays real-time email arrivals on the screen, allows you to reread old messages, and to reply to messages. You can manage yourTurkcellBlackBerry account on the internet. Besides performing these functions, your Blackberry device can be used as a telephone, send short messages, access the internet and connect to WAP functions.


What is the difference between Unlimited and Standard rates?

The only difference is the price.

The unlimited subscription rate allows you unlimited GPRS use at no extra charge.

The standard BES rate allows up to 3MB and the standard rate for BIS allows up to 2MB of GPRS access at no extra charge. Under standard rates, GPRS usage over the limit amount is charged at the rate of 0.01 TL per extra KB.

Hazır Kart subscribers are charged a flat rate of 80 units per week. Apart from this, for all domestic GPRS service, there is an additional rate of 1 unit per 60 KB. WAP usage is charged at normal WAPCELL rates and foreign calls are charged at normal roaming rates.