Personal Customer Services
When you call the free Turkcell Platinum Customer Services number at 0532 757 1 532.
- Thanks to our system that recognizes your number, you will always be directed to and served by the same customer representative.*
- This personal customer representative will help you with all your questions and problems regarding your Turkcell line and services.
- You will not wait in the line or have to use the interactive voice response system.
* Personal customer representatives are available between 10:00-18:00 on weekdays. When your personal representative is not available to serve you, other representatives will show the same care and attentiveness in serving you.
