Services you can use abroad

Now you can learn about the charges applied in any country under Turkcell World Tariff through SMS. And it doesn’t matter if you are abroad or in Turkey. Simply type in the name of the country you wish to inquire about, leave one space, type TARIFE (for example: ALMANYA TARIFE) and send to 8181. The details of the charges in that country will be sent to you by SMS:

Sample response: In Germany, outbound calls are charged at 2,40YTL(min) inbound calls are 1,50YTL(min) SMS is 0,6YTL and 1KB GPRS usage is at 0,022YTL (including VAT and excluding OIV). You can call 00905324440532 to learn everything about your mobile phone usage when you are in Germany.

Both prepaid and postpaid Turkcell subscribers can take advantage of this service. Service usage charges are 2 SMS for the domestic uses and 1 SMS for foreign uses.

There is no difference between domestic and abroad usage of SMS service. If the number you will send the SMS to, belongs to an operator of another country, then you will need to enter the code of that country.

If the operator you use when you abroad, supports these services, then you can use these services.

With Turkcell, you can use GPRS in more than 120 countries. If the operator which provides WAP and GPRS services to you when you are abroad, also supports these services, you can continue to use these services without needing any new settings.

EDGE (Enhanced Data Rates for Global Evolution) is a technology that provides high speed internet access and if the operator servicing you abroad supports it, you can get faster WAP and GPRS Services.

While sending MMS when you are abroad, if your handset’s GPRS settings are correct and the operator you are using is supporting GPRS, you won’t have to make additional configuration to send MMS to Turkcell subscribers or receive MMS from them.

If the operator you are using, doesn’t support GPRS, you can send MMS over data connection.

However, now Turkcell subscribers can send/receive MMS to/from foreign operator subscribers. You can send/receive MMS to/from the subscribers of the following operators.

Operator Country
TeliaSonera Denmark Denmark
TeliaSonera Finland Finland
TeliaSonera Sweden Sweden
Globul Bulgaria
Moldcell Moldova
O2 Germany Germany
Telefónica O2 (Eurotel) Czech Republic
Netcom Norway
One Austria Austria
Pannon Hungary Hungary
Vodafone D2 Germany
TANGO Luxembourg
Promonte Montenegro
Sunrise Switzerland
Og Vodafone Iceland
Vodafone UK UK
Geocell Georgia
Kyivstar Ukrania
Mobily Saudi Arabia
Proximus Belgium
T-Mobile Germany Germany
Vodafone Greece Greece
Sonofon Denmark
Telenor Norway
Tele2 Estonia Estonia
Mobitel Slovenia
Tele2 Sweden Sweden
Alands Finland
MTS Belarus Rusya
SoftBank Mobile Japan
T-Mobile Austria Austria
H3G UK UK
TIM Italy
Mobilkom Austria
T-Mobile Netherlands Holland
Vodafone Spain Spain
Azercell Azerbaijan
Polkomtel Poland
Life Ukraine
Fastlink Jordan
Manx Telecom Man Island
Medi Telecom Morocco
T-Mobile Hungary
Mobilink Pakistan
Telefonica Spain Spain
Vodafone Albania Albania
Telenor Serbia
Omnitel Lithuania
Djezzy Algeria
Etisalat United Arab Emirates
Du United Arab Emirates
STC United Arab Emirates
T-Mobile USA
Maroc Telecom Morocco
Telstra Australia
Cable&Wireless Guernsey
Hi3G Denmark Denmark
O2 UK UK
MTC Touch Lebanon

Now, the people who call you when you are abroad, but whom you can’t answer because you are busy or not in the coverage area, can leave messages to you.
To listen to messages left with your SekreterCell when you are abroad;

  • From your mobile phone: Call 00905327532111 or +905327532111 or if the operator you are using abroad, supports it, dial just 7532 and reach your SekreterCell message inbox.
    Even if you haven’t activated SuperPassword protection, due to reasons resulting from the abroad operators, you may need to enter your GSM number and super password to protect your security.
  • From the mobile phone of another Turkcell subscriber: Call 00905327534111 or +905327534111 and reach you SekreterCell message inbox. To protect your privacy, you will need to enter your GSM number and superpassword.
  • From other phones: Call 00905327532111 or +905327532111, and reach your SekreterCell message inbox. To protect your privacy, you will need to enter your GSM number and superpassword.

Note:
To access SekreterCell while you are abroad, you may need your super password. Type in SIFRE and send to 2222 to get your new super password for free.
To protect your privacy, the usage period of the super password to be sent you will be ended and you will need to change it. For that, you can call Turkcell Customer Services at 00905324440532.

Certain roaming partners of Turkcell, allow you to access some short codes you use in Turkey.

Where it is not possible, you will need to dial the long numbers of these services:
Short number Long number Service name
7532 +905327532111 Voicemail
7500 +905327500111 Invoice details
4440532 +905324440532 Customer services
4440535 +905324440535 Customer services
To find out which operators allow you to access short numbers, you can call Turkcell Customer Services at 444 0 532 or view the list of the operators that have contracts with Turkcell.

ÖdemeliAraCell is a service that allows all Turkcell and Hazır Kart subscribers to make charged calls to each other. In such calls, the price of the call is paid by the called party, not the caller.

All Turkcell and Hazır Kart subscribers can call all other Turkcell and Hazır Kart users by using this service.

There is no need to start a subscription to use the service and you can use it anytime you need it. Hazır Kart subscribers who have run out of units, can also make calls using this service.

To make charged calls, dial *135*0532XXXXXXX# and press the call button. This way, your charged call request will be sent to the person you wish to call.

When the called person answers the phone, she/he will hear an announcement saying that it is a charged call, and if he/she accepts it, he/she will pay for it. He/she will press 1 to accept it and 2 to reject it.

If the called person accepts the call, your phone will ring and the call will start.

KimAramışCell is a service which enables you to see who, when, how many times called you when your phone was off. You get these information by SMS as soon as you turn on your phone.

Using the Divert menu of your phone, you can divert your line to KimAramışCell, to step in when your phone is in one of the following conditions (‘Busy’, ‘No answer’, ‘Not Covered’, and ‘For All Calls’). The number you have to divert your calls to is 7585.

If your phone doesn’t have a divert menu:

  • To divert all the incoming calls:
    dial **21*7585# and press the call button of your phone.
  • To divert the calls when you can’t answer them:
    dial **61*7585# and press the call button of your phone.
  • To divert the calls when you can’t be reached:
    dial **62*7585# and press the call button of your phone.
  • To divert the calls when your phone is busy:
    dial **67*7585# and press the call button of your phone.
  • To cancel all the settings:
    dial ##002# and press call the button of your phone.

TurkcellConnect Card is a data communication solution that enables to have wireless, rapid and easy access to internet or your corporate computer network using your laptop computer. With the TurkcellConnect that you can easily set up in your computer, all the necessary configuration are done automatically and your computer will be ready to connect instantly.

You can use TurkcellConnect Card, in the coverage areas of the operators that has GPRS contracts with Turkcell.

Using the TurkcellConnect card product package, you can do the following anytime, anywhere you want:

  • Access internet
  • Access your corporate network and e-mails
  • Send/receive SMS from your laptop computer
  • Track your usage data (speed, transferred data amount)

To be able to use your TurkcellConnect card abroad, you need to activate your line for roaming.

Using the Turkcell BlackBerry (BIS – BlackBerry internet service) your e-mails arrive at your BlackBerry device in real time. Thus:

  • Send/receive fast, practical, secure e-mails.
  • Reach information anytime, anywhere you want
  • Save time, and by carrying your office with you everywhere, you can make your life much easier
  • With just one device, you can meet your phone, SMS, WAP, internet and calendar needs.

In order to be able to use BlackBerry abroad, you need to activate your line for roaming.

You can use your BlackBerry device abroad, in the coverage areas of the operators that has GPRS contract with Turkcell.

TouristWAP is a WAP site that aims to help tourists in our country to get to know Turkey, and help Turkcell subscribers going abroad with their mobile phone needs.

To access the site, from wap.turkcell-im.com.tr, click on TouristWAP link on the Assistant page. You can find many useful information on this page which will help you when you abroad.

Among these data, you can reach the following.

  • Using your postpaid line abroad
  • Using your Hazır Kart line abroad
  • Loading units while you are abroad
  • Using ConnectCard while you are abroad
  • Using Blackberry while you are abroad
  • How can I make calls when I am abroad?
  • Usage of GPRS and EDGE
  • handset rental

You are in a foreign country and need to know about the weather forecast or currency rates. Or you are just curious about the tourist attractions in the area you are. Or maybe there is just one question that is really bugging you.

We are replying all questions! Type your question in any way you want, send it to 4500 by SMS and get the reply in a very short amount of time to your mobile phone.

For example:

  • The weather in Amsterdam at the weekend?
  • US dollar, Euro rates?
  • The team that won the first World Cup?
  • The most popular German dish?
  • The address and phone number of the British Consulate

TurkcellCepteCevap is an information service which answers any questions you may ask, without limitations on words or sentences, and serves 24/7.

TurkcellCepteCevap service doesn’t reply to questions that include personal comments regarding health, psychology, religion, policy.

Note: Hazır Kart subscribers cannot use this service when they are abroad