Interactive Voice Response

Call 444 0 532 or 444 0 535 from your mobile or a fixed line to make Turkcell and Hazır Kart subscriber transactions quickly and securely, wherever and whenever you wish, without having to contact a customer representative. With the Interactive Voice Response System, you can carry out these transactions conveniently and without any additional charge.

With the new Interactive Voice Response Menu, you have the more reasons to prefer IVR!

  • Transact without any additional charge.
  • A special menu that provides ease of transaction, inquiry and navigation.
  • Clear, intuitive, concise and easy-to-remember menu choices.
  • Press shortcut numbers to jump directly to the menu you seek without wasting time.
  • Use shortcuts to navigate quickly (press * (asterisk) for message reiteration, # [hash] to go back one step, and 9 to return to main menu).